GLOSSARY

Access :

Services to make the Software Solutions hosted by the Service Provider accessible under optimal performance and security conditions.

Acquisition costs :

Costs paid when acquiring a good or a service. This is in contrast to a service offer subscription.

Algorithm :

Finite and unambiguous series of operations or instructions to solve a problem.

Anomaly :

Any design and/or hosting and particularly performance failure, bug, errors which manifest themselves through operating difficulties preventing the Customer from accessing all or part of the Software Solutions.

API :

Application Programming Interface

API key :

(or API key) code sent by an IT program to an API.

Apply a new zoning :

Once a zoning has been drawn, assignment of stops or routes to zones.

Arrival point :

End of a journey. Place you reach to finish. The Mapotempo application looks at the vehicle store location at the end of the route.

ASP :

Application Service Provider – A Supplier of Software Solutions accessible via the Internet. This is for use of a software package where provision of the operating infrastructure (server, data storage, monitoring and backup system, helpdesk etc.) and the application (professional or personal software) is entrusted to a third party.

Backup :

In IT, an operation where the data contained in an IT system are copied to somewhere safe. With Mapotempo, your data are backed up to secure servers.

Barcodes :

(or barcode) numerical or alphanumerical data presented in the form of a symbol comprising bars and spaces, the thickness of which varies according to what it represents. In Mapotempo, barcodes can be generated for each destination/stop.

Basemap :

With OpenStreetMap, a variety of map “designs” are available. By default, the MapBox Street map background is used. If you prefer, you can choose other map backgrounds.

Blocking anomaly :

Anomaly that prevents the use and/or normal operation of a Software Solution and causes abnormal difficulty for the Customer.

Business terms :

Depending on the business sector, standard Customer terms, Vehicles may be dirty. Business terms are a group of fields where standard terms can be specified using words from that business sector.

Client management software :

(or CRM) a set of marketing or support arrangements or operations, the purpose being to optimize the quality of customer relations, improve loyalty and maximize turnover or profit margins for each customer.

CO2e emissions :

CO2e emissions are all emissions into the atmosphere of carbon dioxide equivalent, meaning CO2 and other greenhouse gases. In Mapotempo, each vehicle can be configured according to its fuel consumption (petrol, diesel or LPG). This allows the CO2e emissions to be calculated for each vehicle.

Consumption :

Use of a material or product as a source of energy. In the Mapotempo web application, consumption refers to the definition of the number of liters used by a vehicle to travel 100 km.

Cost per kilometer (CK) :

Set of costs relating to fuel, tires, servicing and repairs and (sometimes) tolls.

CRM :

(acronym of “Customer Relationship Management”) a set of marketing or support arrangements or operations, the purpose being to optimize the quality of customer relations, improve loyalty and maximize turnover or profit margins for each customer. Or customer management software.

CSV :

(Comma-separated values) an open IT file format in which tabular data is represented by values separated by commas.

CSV export :

Extraction of data from an application in csv format, with a view to re-using it elsewhere. CSV is a simple tabulated file to facilitate interoperability.

Custom attribute :

A field is the basic element of a form. A field comprises at least a title and an input field. In Mapotempo, you can create, edit and remove fields in a form. Custom fields comprise a title, a default data entry field and a description entry field.

Customer (term formerly used in Mapotempo - now replaced by Destination) :

In economic terms, any person or entity who takes the decision to buy a good or service, either occasionally or habitually, from a supplier. On the Mapotempo web application, the term is interchangeable with “destination”. A destination may be a service recipient, a store location, a collection location, a customer etc. Destinations are associated with a vehicle to make up a route.

Cycle :

Two-wheeled vehicle propelled by a crank system driving a wheel.

Datas :

Refers to the Customer’s personal or non-personal computerized data accumulated during their use of the Software Solution provided to them and stored on the Service Provider’s servers.

Datas treatment :

In IT, a series of processes enabling information or knowledge to be derived from raw data. These processes are, for the most part, automated.

Deliverable unit :

Units of transport; these may be pieces, weights, volumes etc.

Delivery :

Each delivery is designated by destination. It may be a drop-off or pick-up location.

Delivery frequencies :

Number of deliveries made and repetitions of them over a given period.

Delivery man :

Person responsible for the provision or delivery of goods to customers’ homes or to businesses.

Delivery point :

Place where the product and service must be delivered. A route includes multiple delivery points.

Delivery slot :

Period of time during which a service or product will be delivered to its recipient.

Departure point :

Start of a route. Place from which you start out. The Mapotempo application looks at the vehicle store location at the start of the route.

Destination :

In economic terms, any person or entity who takes the decision to buy a good or service, either occasionally or habitually, from a supplier. On the Mapotempo web application, the term is interchangeable with “destination”. A destination may be a service recipient, a store location, a collection location, a customer etc. Destinations are associated with a vehicle to make up a route.

Destination planned outside delivery slots :

In Mapotempo, this is any destination where there stop occurs before or after the hours specified for the vehicle.

Digital mapping :

All types of cartographic techniques using an automatic information processing system, including a computer and usually specialized peripherals. Mapotempo is based on the OpenStreetMap open mapping. Data are constantly updated free of charge by a committed community of contributors. Data are checked using aerial imagery, GPS receivers and traditional land maps.

Distance :

Gap separating two points in space; length of space required to travel from one point to another.

Distance matrix :

In a weighted graph, a table showing the shortest distance between two vertices in a single connected section, sometimes accompanied by the route to take.

Drag-and-drop :

Method whereby a mouse, touchpad or screen is used in a graphical interface to move something from one place to another.

Driver costs (DC) :

Set of costs relating to pay, employers’ contributions and travel expenses.

Driving side of road :

In Mapotempo, the ability to sort stops into a logical direction of travel on roads, preventing U-turns and crossing carriageways.

End of subscription :

Moment at which a contract to receive services or products comes to an end.

Enterprise software :

Software developed to meet one or more specific needs in a given organization (business, association etc.).

Environmental policy :

A statement made by the establishment about its intentions and principles in respect of its environmental behavior in general, which sets a framework for its activities and establishes its environmental objectives and goals. The environmental policy is set out at the highest management level.

Export :

Extraction of data from an application with a view to re-using it elsewhere.

Export to GPS Pro :

Transfer of data from a web application (here, Mapotempo) to devices in vehicles (such as GPS).

Fastest :

Option enabling the route to be calculated to the minimum amount of time.

File :

A set of data grouped into an individual unit, independent of IT processing. In Mapotempo, you can import your customer files or export the customer database.

Fixed daily cost (FDC) :

Set of costs relating to vehicle finance and renewal, insurance, axle tax and indirect structural costs.

Fixed price :

Clause in a contract which establishes a fixed price for a service. In Mapotempo, each fixed price is calculated according to the number of vehicles a customer has.

Force vehicle start time :

Function that allows adherence to the start time entered in the vehicle configuration. With latest start, Mapotempo proposes a route start time according to workload. With earliest start, Mapotempo observes the route start time entered in the vehicle configuration.

Force vehicle start time :

Function that allows adherence to the start time entered in the vehicle configuration. With latest start, Mapotempo proposes a route start time according to workload. With earliest start, Mapotempo observes the route start time entered in the vehicle configuration.

Free software :

Software for which usage, study, modification and copying for distribution are permitted, both technically and legally. Contributors are unpaid volunteers.

Fuel :

Fuel powering an internal combustion engine. The engine converts chemical energy from the fuel into mechanical energy. In the Mapotempo web application, fuel consumption can be calculated if you include your vehicle’s fuel consumption in liters per 100 km.

Geocoding :

Determination of the geographical coordinates (latitude, longitude) or an address or address file. Inverse geocoding consists in finding an address that matches a set of XY coordinates.

Geocoding accuracy indicator :

System for scoring the accuracy of the match between an address and its geographical coordinates.

Geocoding quality :

Measure of the accuracy of the coordinates compared with the address supplied.

Geographical area :

(or zone) fixed territorial area. In Mapotempo, one or more zones can be established within each plan.

Geolocation :

Procedure enabling an object to be positioned on a plan or map using its geographical coordinates.

Global settings :

Area where settings for information specific to the application user can be changed.

GPX :

(GPS eXchange Format) file format allowing the exchange of GPS coordinates.

Heavy weight :

Road vehicle with a Gross Vehicle Weight Rating (GVWR) of over 3.5 metric tons assigned either to the transport of goods (single vehicle, articulated vehicle, road train), or the transport of persons (bus, coach, trolleybus).

Hidden route / displayed route :

Route show/hide options allow you to view or hide one or more route(s).

Highway :

Transport route with separate roadways, designed for high-speed motor vehicles, accessible via specially designed access ramps.

Home help :

Work done by qualified personnel among families, or people who are elderly, disabled or with health problems, who are unable to accomplish certain tasks associated with daily living.

iCal :

(abbreviation of iCalendar) data format for calendar data exchanges.

Icon :

Small pictogram representing an action, object, piece of software, file type etc. to simplify use.

Import :

Loading a file into a system or database.

Inter-urban :

Providing communication between one town/city and another. In the Mapotempo application, this designates the type of route and determines the speed of the vehicle.

Interfacing :

Setting up appropriate arrangements for two parts of a system to “work together”.

Internet :

A worldwide set of interconnected IT or telecommunication networks, allowing users to access content via servers; each element of that network belongs to private and public organizations who operate them cooperatively, without any reciprocal guarantee of quality.

Isochrone :

Where the duration remains constant.

Isodistant :

Where the distance remains constant.

IT maintenance :

Maintenance of IT workstations and servers.

Journey time :

Calculation of the minutes or hours spent in a moving vehicle.

KML

(Keyhole Markup Language – Geolocation marker based language) base on the XML format, this language is designed for managing the display of geospatial data.

License :

Permit to carry out an activity requiring prior authorization.

Light vehicle :

Vehicle with a GVWR (Gross Vehicle Weight Rating) of less than or equal to 3.5 metric tons.

Locked route / Unlocked route :

Route locking/unlocking is an option to allow one or more route(s) to be isolated or made available again.

Logistics :

Activity aimed at managing an organization’s physical flows, to provide resources to match (more or less) strictly defined requirements, all in accordance with expected economic conditions, the expected service quality level, and safety and security conditions deemed to be satisfactory.

Mapotempo :

Web application (or web software, or web app) to allow planning and optimization of business routes within associations, local authorities or private companies.

Mapping :

Production and study of geographical and geological maps.

Maximum distance :

In Mapotempo, the longest distance that can be traveled by a vehicle. An important concept for fleets of electric vehicles, for example.

Multiple visits :

In Mapotempo, the ability to visit the same destination multiple times on a single route.

Navigation :

(multimedia) moving from one piece of information to another in a web document.

No geolocation :

In Mapotempo, this warning message can appear when a destination’s geographical position is not determined.

Online help :

Means of presenting documentation which can be viewed over the Internet. It is used to help you use the Mapotempo web software.

OpenStreetMap :

(OSM) a project aimed at creating a free world geographical database (allowing the creation of free-license maps for example), using the GPS system for field surveys and other open source data.

Optimization :

Obtaining the best, improving a function, performance or use. The Mapotempo web app contains a calculation algorithm to optimize route times.

Optimization calculation :

Optimization is a branch of mathematics and IT whose disciplines involve looking to analytically or digitally model, analyze, and solve problems, finding the solution(s) that meet a quantitative objective but also abide by possible constraints. In Mapotempo, an algorithm solves a range of problems associated with constraints such as distance, traffic, time windows, quantities to deliver, number of stops and stop times.

Order status :

In Mapotempo, they designate information sent back by Mapotempo Live from the delivery person’s mobile device. The order may be: scheduled, started, finished, rejected or suspended.

Out of capacity :

In Mapotempo, this warning message can appear when a route includes more units for delivery than the vehicle is capable of carrying (check vehicle configuration).

Out of time window :

In Mapotempo, this warning message can appear when a route schedules arrival at a stop point after the scheduled time for delivery to a destination.

Out of vehicle shift time :

In Mapotempo, this warning message can appear when a route lasts longer than the time range defined for use of the vehicle.

Pedestrian :

Person traveling on foot.

Personal data :

Data which, in whatever form they may be, and whether directly or indirectly, allow the identification of a natural person to which they apply, whether processed by a natural person or legal person.

Pick-up and Delivery :

Service including the collection of freight from the shipper’s premises and its delivery to the recipient’s premises. In Mapotempo Web, the Pick-up and Delivery function depends on connections which are to be created between visits. One visit must be declared as a pick-up point, and then another as a delivery point.

Plan (Routes plan) :

Organization of a set of routes.

Planning :

Time-based organization of objectives in a specific field, with different resources deployed and over a specific period of time.

Planning time :

Organizing a succession of actions or events over time to complete a particular objective or project within a given time.

Popup window :

(or popup window) a window that opens when you hover over it or click an item on a web page. It shows one or more details about the item hovered over or clicked on.

Porting meals :

Care service organized by local authorities, businesses or associations tasked with delivering ready meals to elderly persons requiring help with their meals, whether occasionally or regularly.

Position manually on the map :

Option enabling a point to be moved by drag-and-drop to another zone in the map. This enables repositioning of a stop following inaccurate geocoding, or adjustment of its position for more accurate route calculation.

Print Screen :

Shortcut for “Print Screen”; this key creates an image of the screen at the moment it is pressed.

Priority :

The right to go before other persons, by virtue of a regulation, law etc. In Mapotempo, priority can be given to one or more visit(s) over one or more other visit(s).

Quantity to deliver :

Number of packages a delivery person must send to a place. In the Mapotempo web application, the quantity to deliver allows you to set the number of products or services to send to a place. This is to do with units; a unit might be a ready meal, a liter of used oil, a bag of rubble, a poster to drop off etc.

Recalculate :

Launch the optimization calculation again or after modifications.

Reference :

Depending on your enterprise software, your customers may have a reference. That reference is optional. It can be entered when a customer is created manually, or integrated into the customer list spreadsheet. It is used when data are updated so that the correct customer is found, so it must not be altered.

Refresh :

(or Refresh a webpage) allows you to view the most recent version. Simply click on the “refresh, reload or update current page” button on the browser, or the F5 key on the keyboard.

Rest :

(or rest window) temporary suspension of an activity to allow rest. In Mapotempo, rest windows can be defined between two times or depending on location.

Roadmap :

Schedule of visits planned for a route.

Route :

Directions to follow to get from one place to another. The term applies to any mode of transport, whether on land, sea or in the air, motorized or non-motorized.

Route :

Journey, travel of a professional nature, undertaken by an agent, civil servant, salesperson, representative etc. along a set itinerary, with the purpose of visiting a set of destinations. In Mapotempo, a set of routes constitutes a plan.

Route header :

Route details are available in the pane to the right of the plans page (Route plans). Above each route, there is a series of information and icons to use when working on the route.

Route plan pannel :

In Mapotempo, a display of routes in the form of lists of stops.

Route sheet annotation :

Signing of the route sheet at each stop on that route.

Routing API :

Mapotempo module to enable route mapping.

Routing engine :

Program enabling the optimum route between point A and point B to be determined according to various criteria (speed, cost etc.).

Schedule :

Organization of a work plan, timetable or schedule.

Sectorizationc :

Division into sectors. In Mapotempo, the terms “zoning” and “zones” are used.

Server :

Hardware or software IT device offering services such as web access, email, printer sharing, eCommerce etc..

Services :

Refers to the set of services such as remote provision of Software Solutions hosted by the Service Provider, the processing of sent data, backing up, or the maintenance of the Software Solutions provided.

Services subscription :

A subscription must be taken out to benefit from Mapotempo services. The cost of that subscription is related to the number of vehicles in your fleet. For more than ten vehicles, please reach out to us so you can enjoy a special rate.

Shortest :

Option enabling the route to be calculated to the minimum of kilometers.

SMS :

(Small Message System - Minimessage) In Mapotempo Live, SMS are sent as the delivery person sets out and as they approach the delivery location.

Software as a Service :

(or Software as a service (SaaS)) a commercial software operating model in which the software is installed on remote servers rather than on the user’s machine.

Software solutions :

Computer programs hosted on behalf of the Service Provider and able to be run remotely by the Customer.

Stop :

(or stop) designates any drop-off, collection or rest location. It may or may not be active. Its delivery quantity may change.

Stop point :

In Mapotempo, these are destination visit premises.

Store :

Place where a business stores stock, equipment or vehicles. In Mapotempo, a store refers to the route’s place of departure or arrival; It is possible to list more than one for emptying or filling a vehicle, or if there are multiple warehouses, for example.

Store point :

Place where things are stored or set down (shop, warehouse etc.). In Mapotempo, the store location refers to the departure, arrival or rest place.

Subscriptiaon :

Refers to the granting of non-exclusive, named, personal and temporary user rights to the Software Solutions hosted by the Service Provider.

Support :

Technical and functional help enabling a user to understand, learn or improve their use of an application.

Tag :

Comment added to a document In the Mapotempo software, the tag enables you to label a destination or plan characteristic.

Time at store :

In Mapotempo, preparation time prior to the first stop and finishing-up time after the last stop.

Time slots :

Slot defined by a start time and end time, during which actions are possible. The operation does not necessarily match the whole length of the slot.

Toll section :

Section of the route requiring payment.

Traffic :

Set of vehicle movements or transports occurring over a defined period of time in a stated geographical area.

Unit length :

Units of distance; km or miles.

Unplanned stop :

In Mapotempo, a stop/address not assigned to a route.

Update :

Action which updates or refreshes a piece of software or a service so that a new version of the software or app can be used, or to update some of the data content.

Urban :

Pertaining to the town/city. In the Mapotempo application, this designates the type of route and determines the speed of the vehicle.

Urban concentration :

Gathering of the population into towns/cities with increasing density. In Mapotempo, this is a significant issue when calculating route optimization in relation to high-traffic areas.

User experience :

A user manipulating a functional object or a human-machine interface obtains a result and a feeling; this is what is meant by the user experience.

Username :

Refers to the Customer’s names and password enabling them to get access to their Data and the Software Solutions hosted by the Service Provider.

Vehicle :

Any moving device that can be used to move persons, products or services from one point to another. Within Mapotempo, a vehicle covers all delivery points and thus, by extension, a route.

Vehicle capacity :

Vehicle capacity In Mapotempo, vehicle capacities are defined one the deliverable units and their quantities have been determined.

Vehicle configuration :

Set of parameters for a fleet of vehicles. On request, several may be created; for example a “Morning” vehicles configuration and an “Afternoon” vehicles configuration.

Vehicle configuration :

In Mapotempo, a set of data to be included to “describe” a vehicle. This configuration is possible for each vehicle sheet.

Vehicle fleet :

Motor vehicle fleet.

Vehicle skill :

Particular capability of a vehicle, defined among tags created in the Destinations menu.

Visit duration :

Defines the time the delivery person must spend with the recipient.

VoIP :

(acronym meaning Voice Over Internet Protocol) allowing voice calls over the Internet. This technology allows voice or multimedia (e.g. video) communications over the Internet (IP).

Waste collection :

(or waste recovery) is one of the waste management activities contributing to product end of life. Waste recovery consists in separating it from other waste before it is forwarded for final processing.

Wear and tear :

For an automotive vehicle, wear and tear refers to all costs generated by using a vehicle.

Web hosting :

Area allowing a web host to provide Internet users with websites designed and managed by third parties.

Zoning :

(also Sectorization) division of a territory into zones (or sectors). In Mapotempo, zoning is used to view route sectors and thus determine how suitable routes are.