The possible actions of the Click & Collect/Drive order are:
In this section, the button "Follow my order" will allow you to follow-up the order.
Drive Collection : depending on the drive type (deferred, standard or express), there is "Edit" button or not.
This feature allows you to modify the withdrawal slot that was already chosen. Clicking on the new desired time slot (different from the one you want to modify) and then click on "Confirm my choice". By doing so you validate and book the new withdrawal slot.
Contact : This block displays the customer's information.
In order to get these details, please click on "Display informations".