Tracking of Completed Missions
The planner or the user's manager can view the actual progress of missions from the Mapo Planner tracking dashboard.
There are several conditions for viewing:
- The "Completed Tracking" option is enabled on the account used by the user,
- The tracking is established:
- If all geolocation is enabled in the mobile app
- Permission to use location
- Background permission
- Precise location permission
- When the user logs into Mapo Driver
- If all geolocation is enabled in the mobile app
- The tracking stops when the user logs out of Mapo Driver
Mass Pick Up
The mass pick up solution has been developed to address issues of time spent, individual collection, low loading efficiency, and the lack of control during loading and between loading and delivery.
Configuration
The Mass Pick Up is a solution that is not available by default in Mapo Driver and can be activated upon request.
It can be activated either for loading the route only, or for both loading and deliveries.
Scan Partner
In addition and to speed up the barcode scanning process, Woop has integrated a partner's solution into the mobile app, speeding up barcode identification:
- ability to scan from a distance,
- faster parcel identification,
- ability to scan in low-light conditions
- and many other advantages.
The integration of this partner was carried out in two options:
- the first results in high-performance scanning, suitable for accelerated loading and delivery;
- and the second results in an AI augmented reality scan, suitable for identifying in the truck's boot the parcels related to a mission's loading and delivery
Description
When clicked from a route, Mapo Driver automatically opens the barcode scanner to save the user time.
From the barcode, the user can view all the barcodes for their route that need to be delivered. One barcode corresponds to one delivery.
When a barcode is scanned, it is identified and linked to a mission. Upon closing the loading or the scanner, the status of the mission in question is then automatically updated to the next status (e.g., "To do" to "Loaded").
There can be several different barcodes, always adhering to the model of 1 barcode for 1 mission.
If a parcel could not be scanned during loading, the driver has the option to either check again or report the missing parcel to their manager.
Once the loading is closed, when the driver hands the parcel to the customer, they can view the barcode of the parcel scanned during loading on their mission.
They must scan it again to validate their delivery. If this is done, the status of their mission will automatically change to a final status.
If the parcel checked during loading encounters a problem during transport and cannot be handed over to the customer, the user can report the parcel issue to their manager again.
Geofencing
The geofencing solution has been developed to address issues of forgetting or delaying the update of the final status on a mission. This lack of final status update leads to misunderstandings regarding the tracking by the manager or the end customer, and generates frustration.
Configuration
Geofencing is a solution that is not present by default in Mapo Driver and can be activated upon request.
Description
The automatic update of final statuses only concerns missions and not the departure and arrival depots.
By default, the radius operated by geofencing is 150m. It can be modified according to individual use cases. Automation occurs when the user exits their radius, not when they enter.
During the first use, Mapo Driver will alert the user through a message offering to automatically change the status to a final state. If the user ticks to confirm the automation of the update, this message will no longer appear.
If the user exits their mission zone, and Mapo Driver detects that there is no final status set, then Mapo automatically applies the status. Subsequently, the status of the next mission is automatically updated to a "next" status. If these statuses are up to date, then if a setting for sending an SMS to the end customer is configured, the SMS is authorised to ensure the relevance of the information.