Context
Picking up missions relates to routes for the current day or the following days and can include:
Routes later in the day
Routes planned for later in the week
Routes not yet planned
Lorries are not always filled to capacity, some parcels are scheduled for future routes, and the depot doesn't always have an operator available to adjust parcel assignments in real time in Mapo Planner. So, Mapo Driver has decided to let the driver optimise the loading of their lorry themselves.
The aim is to allow the driver to:
Scan a parcel not originally planned for their current route
Add it to their ongoing route
Optimise the loading of their lorry
All in a smooth and trackable way.
1. How it works
1.1 Scanning a parcel not on the route
When the driver scans a barcode, the parcel may correspond to:
1 parcel = 1 mission
N parcels = N missions
No known parcel
A mission from another route
A planned future route
A future route not yet planned
1.2 Detecting if it belongs to another route
If the parcel belongs to another route:
A pop-up “Add a parcel” appears.
The driver can choose to add it to their route.
1.3 Route selection (dropdown menu)
In the dropdown list, Mapo Driver displays three levels:
Route name
Mission name
Planned route date
2. Confirmation
When the driver clicks on “Add the parcel”:
The request is sent to our back-office tools.
The parcel is reassigned to the current route.
The mission is now linked to its route.
The parcel picked up by driver A has been removed from driver B, or from the original route
The tracking dashboard updates to ensure traceability for the manager
3. Error handling
3.1 No mobile network
If the mobile has no network:
After:
Scan
Pop-up appears
Click on “Add the parcel”
Then:
An error message is displayed.
The action is not completed.
3.2 Technical reason
If a technical error occurs:
A screen appears with a toaster message:
"An error has occurred"
No reassignment is made.
4. Viewing after adding
Once the parcel has been picked up:
If the driver returns to the Mass Pickup screen:
They see the barcode.
They see the linked mission.
The parcel is included in their route.
This ensures:
Operational consistency
Traceability
Immediate visibility
5. Special cases
A barcode may:
Match several missions
Not match any mission
If the code is unknown:
An error message is displayed.
No linking is possible.