The geofencing solution has been developed to address issues where the final status on a mission is forgotten or updated late. Failing to update the final status leads to confusion for the manager or the end customer, and causes frustration.
Configuration
Geofencing is not enabled by default in Mapo Driver and can be activated on request: at the departure depot, at the arrival depot, on missions, or in situations where delivery points are close together.
Description
1. Definition of Geofencing
Geofencing in Mapo Driver allows you to automate or suggest status changes based on the driver's GPS location.
There are two operating modes:
Automatic application of the final status
Suggestive popup (non-blocking alert)
The default radius is 150 metres, but this can be adjusted depending on the use case (dense urban areas, rural zones, specific logistics sites, etc.).
Automation is triggered when the driver:
Leaves the defined radius
Enters the defined radius
2. First use
When geofencing is activated for the first time:
Mapo Driver displays an information message.
This message offers the driver the option to activate automatic status updates.
If the user confirms (box ticked):
Automation is activated.
The message will no longer be displayed.
If the user does not confirm:
The system will operate in suggestive popup mode.
3. Mode 1 – Automatic status application
3.1 Trigger
If the driver leaves the radius of a mission and:
No final status has been applied
Then:
Mapo Driver automatically applies the final status to the mission.
Example:
"In progress" → "Delivered"
3.2 Cascade update
Once the final status is applied:
The status of the next mission automatically changes to an intermediate status (e.g. "Next" or "In progress").
This helps maintain operational flow consistency.
3.3 Triggering SMS
If automatic customer SMS sending is configured:
The SMS is only sent if statuses are correctly updated.
This ensures the information sent to the customer is relevant.
No consistent status → no SMS sent.
4. Managing dense areas
In situations with a high density of delivery points:
Setting the radius becomes strategic.
A suitable radius allows several updates to be triggered at once.
This allows for:
Significant time savings
Smoother tracking
Better accuracy in monitoring
The system can therefore update several missions when the driver leaves a compact area.
5. Geofencing applied to depots
Geofencing can also be activated on:
Departure depot
Arrival depot
For this to work properly:
The depot must be in an intermediate status (e.g. "In progress").
So:
Entering the departure depot → automatic update
Leaving the arrival depot → automatic update
Special case: departure depot = arrival depot
If the departure depot and arrival depot are at the same location:
Mapo Driver distinguishes between the two events.
The system avoids any simultaneous automatic update of both statuses.
This prevents an incorrect closure before a mission has even been carried out.
6. Mode 2 – Suggestive popup (non-blocking alert)
This mode works on the same location detection logic as automation, but without automatic updates.
6.1 Trigger
If the driver:
Leaves the radius of a mission
Has not applied a final status
Then:
An attention popup appears.
6.2 How the popup works
The popup:
Informs the driver that a final status appears to have been forgotten.
Suggests an action.
When the driver clicks "Ok, got it":
The popup disappears.
They are redirected to the mission detail page.
They can update the status.
They are not forced to do so.
The system never blocks the user.
6.3 Alert repetition
Each time a final status is forgotten:
The popup reappears.
There is no memory of a previous omission.
7. Mandatory conditions for operation
Automation or suggestion only works if all the following conditions are met:
Geolocation is enabled in Mapo Driver settings.
Geofencing is active during route hours.
The route is in progress (at least one mission with "In progress" status).
Geofencing is only active for today's routes.
Mapo Driver has detected a previous status change.
If any of these conditions are not met:
No automatic or suggestive trigger will occur.
8. Key points to remember
The default radius is 150 m.
It can be configured.
Two modes: automatic or suggestive.
No user blocking.
Status consistency determines SMS sending.
Depots are handled differently from missions.
The system distinguishes between departure and arrival depots even if the location is the same.